We have been a client of English Maids for many years. The service has always been first rate. Our "Cleaning Crews" have always been friendly and competent in their work. We look forward to many more years as a "satisfied client".
::: The Browns ::: Mount Prospect, Illinois
Donna of English Maids has provided cleaning service for us since 1996. Every single time I’ve called with a request, she has come up with terrific professional cleaners --- even when I called at the very, very last minute.
Donna is reliable, easy to work with and has never turned me down. I hear people tell nightmare stories about workers from other cleaning services not showing up when important company is coming.
In all the years we have worked together, Donna has never canceled on us. If any of her cleaning professionals became sick, Donna has always found another professional to replace them. It is wonderful to have someone to count like Donna.
::: Rita Emmett - best-selling author of The Procrastinator's Handbook and The Clutter-Busting Handbook ::: Desplaines, Illinois
Thanks for the great job done every time on my house. It's so nice to come home from work to a sparkling clean home!!! I've had nothing but good experiences with English Maids.
::: D. Elkins ::: Arlington Heights, Illinois
I just wanted to write to let you know how pleased I am with your service these past 5 years. Your cleaning staff is excellent and always on time, and you have been so flexible and helpful with my changing needs. I had no reservations in recommending you to my friend Pam, who has had trouble finding a good service, and she has told me several times how thankful she is I recommended you!
In a world where people only let you know when something is wrong, I thought you should have praise for all you do right! Thanks for such great service!
::: Gail Margarites ::: Hawthorn Woods, Illinois
I've been using English Maids for several years and cannot say enough good things about the services provided. The price is great and the ladies are hard working. I've had several different ladies over the years, and when I found someone who did an especially good job I always asked for that person by name. On the rare occasion when something was neglected or not done to my satisfaction, I always pointed it out and it was rectified. Just had them do a move-out cleaning on my old apartment and when I inspected it the next day it was PERFECT. Oven, refrigerator, windows, floors, in the corners, bathroom, ceiling fan paddles, closets, etc. I could not find a spec of dirt. DO YOURSELF A FAVOR and call them.
::: Terri F.
I have been using English Maids for years andI have never had a bad cleaning. They are all very thorough and they do a great job. I have also used their carpet cleaning and they are the best I have used. Even if you call at the last minute they will always get someone there. Enjoy!!!
::: Andrea E.
I have been using English Maids for over 10 years. Over that time, I have had two different cleaning providers. One stopped working after years of service and parting was so difficult for both of us! When my dog was dying, she came to the animal hospital to have one last visit with my dog. It's unusual for relationships like that to develop over the years with many other employees at other companies. Not so with English Maids. My current cleaning provider is also like family! I have referred English Maids to many family and friends, and everyone has been as happy as I have been. Kind, friendly, outstanding at their job are some of the words I'd describe for the service you can expect. Donna English is always there for questions or help if needed, and has always selected the perfect person for my friends, family and myself.
::: Debbie B.
We have used English Maids for several years as well as I have several family and friends that use them.We have been very pleased with their service. I had 5 other companies/people I tried before them. I have liked English Maids the best. For the price they do a great job. If there is something extra that I want them to do or if there is something I don't like they always make sure to fix it for me too.
::: Jill S.
I've used Ludmila of English Maids for several years and have always been thoroughly satisfied. I would highly recommend English Maids.
::: Shirley H.
I have used English Maids for years, have referred several of my friends and family. They always do a fantastic job!
::: Lisa S.
I have had English Maids on a weekly basis in my home for several many years now .... Since I found them, I have no doubt that our relationship will continue ad infinitum. I am definitely a satisfied customer!! Thanxx, Donna English, for the reliable and personalized service that you and your maids provide!
::: Alice N.
Have been using this service for years and am very happy with it. If I need an extra cleaning, I have always been provided with someone. My regular cleaner is a gem!
::: Yvonne W.
I have used English Maids for more than 10 years and they are always reliable, trustworthy and do a great job! Between working full time and raising kids, I could not survive without them. Thank you Donna and English Maids!
::: Jil M.
I have used English Maids for over 13 years. I have been fortunate to have Margaret that entire time. She is very reliable and cleans the way I like, my house is over 4000 square feet so she works hard. Donna is always very helpful when I need to schedule, etc.
::: Chris L.
We have used Kathy of English Maids for several years. We have a two bedroom condo and have been thoroughly satisfied. Kathy has done any cleaning jobs we have requested. If there was a specific request, she made sure to work it into her schedule. I would happily recommend English Maids to anyone needing assistance in keeping up with their housework.
::: Iris B.
We have use English maids now for our salon for a few years and have used them in my home and they have always done such a great job for us. I highly recommend them
::: Deanie D.
I have used English Maids for several years. They are great, come when promised and are very nice to work with. I use them for my home and also refer them to clients for their homes. Donna is always available to answer questions if you need her to. I would highly recommend this service to anybody in the surrounding area.
::: Mars S.
How nice that we can count on consistent and quality work from English Maids. We've been a client for years and they ALWAYS show up when they are scheduled and do a great job. Reliable and trustworthy.
::: Carol C.
I have been using English Maids for more than 10 years. They are professional, reliable, trustworthy and friendly. I am always extremely pleased with their work and attention to detail. I would recommend them to everyone.
::: Frances V.
Called up English maids for house cleaning and got appointment within 2 days that too on a Saturday. Extremely satisfied by the job they did and the fee they charged is lesser than I had paid to other competitors the last few times. I am a happy customer and would recommend English Maids to anyone!
::: Vini A.
I have been using them for 2 months and have not been disappointed yet. Friendly management and cleaning staff with attention to the details. I would recommend using them.
::: Mike G
I needed my home cleaned and only had a short window of time to make that happen. I had heard great things about English Maids in the past but I was still worried that they wouldn't be able to accommodate me in such short notice. They fit me into their schedule with no problem! I was still worried about the quality of their services but again they didn't disappoint! I don't remember the specific name of the girl they sent but I will definitely be calling again in the near future!
::: Allie N.
I have used this company for a number of years and they have never disappointed! Michelle the manager is very courteous and thorough EVERYTIME we speak. Her follow up with every service is something I have not experienced while using other cleaners. The workers who come to my home are always very nice and are not bothered by the 3 dogs we have following them around the whole time. If you are researching other cleaners you will find their prices are unmatched. For an 1800 sq foot home with 3 beds, 2.5 baths, and a partial finished basement, 3 other quotes from different companies could not come close to what we are being charged. All cleaners are insured so there is peace of mind when they are in your home. This is a highly recommend in my book!
::: Jon T.
Great Service! These people are legit. I use them twice a month and I have never been disappointed. House is always spotless after each cleaning. I also feel like their prices are better than what I have got quoted on with other companies. I have been using them for over a year now. Very friendly management.
::: Karolina B.
I have used many cleaning services in the past and haven't been satisfied. After speaking with Michelle, the office manager, I was hopeful I finally found a service that met my needs. Michelle was friendly, professional and very accommodating. When I met Albena, my maid, I was very pleased. Albena does a very thorough job and always has a smile on her face. I feel very confident leaving her alone in my home as she has proven to be trusted. I highly recommend English Maids to anyone in need of cleaning services. They're the best in the area and you won't be disappointed!
::: Stacey G.
We've been thrilled to use the services of English for well over a decade. We have had the same woman, Shawna Benavides, clean our house each and every day of service. As her business grew, she performed on the job training for another of her team members and would stay until the job was done. The care given to our special cleaning requests and the overall attention to detail is second to none. We trust Shawna and her team completely and now consider her to be part of our family. Although we have a routine cleaning schedule Shawna remains flexible and will work with us to assure we always have our cleaning needs met. We appreciate having the level of service, spectacular cleaning and friendly attitude provided at every visit. We highly recommend English Maids.
::: Allison S
My husband and I have so many wonderful things to say about this company. We are both so busy and needed someone to come in and tidy up a bit. We were previously using another company (I won't mention names), however we found out fast that we were paying a lot of money for impersonal staff, items missing or misplaced, and it wasn't sufficiently clean to the standards you would expect when paying someone for their services. We found out about English Maids through a friend about 6 years ago and made the switch. The ladies (especially Shawna) are so friendly, to the point my pets and children run to her when she comes in! Every corner of our home is always so clean and smelling fresh. They even go beyond what is asked, taking time to make sure all things are covered. They're also really helpful if you're hosting a party or having busy holidays and need someone to take care of the before and/or after clean up. Makes life much easier! Call them! You won't be disappointed!
::: Becky B.
Shawna and her team have been fantastic. I have been using her for at least 3 years. However I haven't seen her since her initial visit - she has her own key now! I received a recommendation from a friend and have not been disappointed one bit. She is very professional and schedules appointments around my schedule. She even lets my dog out while she is there during the day :)
::: Jessica O
Always doing a great job! Reliable and trustworthy. I have used this service for years and have always been very happy!
::: Denise H.
I've worked with many services before, this is the best one yet...and you can't beat the pricing! The staff is courteous, on time, thorough, and made my kitchen and bathrooms look new again! I've already recommended to friends!!
::: Beth V. ::: Glendale Heights, IL
I have used this service for years, they always do an amazing job ! Such a great feeling coming home to a clean house!
::: Karen K. ::: Carol Stream, IL
I have used this company for many years. To sum it up they are dependable, thorough, and fairly priced. They treat you like family and are totally trustworthy. Best service available! Dianna is the owner and is always there for you.
::: P. I. ::: Chicago, IL
I am very pleased with the cleaning I get from English Maids out of Wheaton. I just started using them so I am waiting a few months before I give them a 5 star rating.
::: Todd B. ::: Winfield, IL
- trustworthy and consistent cleaner
- responsive and professional manager
- thorough cleaning every time
- good cost-to-services ratio
English Maids (Chicago Office) has been my go to agency for house cleaning services since July 2014. Diane proficiently manages the business and Kristina diligently cleans. Both women bring a lot of professionalism to the service making it both a pleasure and an honor to do business with them.
- RESPONSIVE. Diane returns my calls and emails quickly, usually within hours
- ORGANIZED. Diane always has the information she needs to give me and is able to answer my questions quickly and succinctly
- FLEXIBLE and CONSISTENT. Diane schedules the same cleaner even though I request services on an irregular basis. There was only one time that Kristina wasn't available but the service was still timely and thorough
- WARM and FRIENDLY
- DISCIPLINED. Kristina is punctual, arrives on time, and has a steadfast performance
- TRUSTWORTHY. Kristina does a great job, and I feel like my home, it contents and information are safe in her hands
- KNOWLEDGEABLE. Kristina knows the basics but she also understands the characteristics of the surfaces to be cleaned, what type of cleaner works better, and what tools to use. She also will make recommendations as needed
- CONSISTENT. Kristina cleans at the same high standards as she did on her first visit
- ATTENTIVE. Kristina understands and follows instructions and specifications to a T, even if they're been changed from previous sessions and she is always prepared to modify her routine to accommodate
- WARM and FRIENDLY
::: TI H. ::: Chicago, IL
Kristina G. is great! She is a diligent, hard working, friendly and trustworthy person, and I am very satisfied with her work.
Kristina is always on time , always helpful and always a joy to have in my home. The company always notifies me if there will be a disruption to my service and offers alternatives to me. I am happy to have found this company and especially this employee: Kristina!!!
::: Linda Gabrilo.
I have been a customer of English Maids for quite a few years now. I am extremely satisfied with Elizabeth. She is prompt, reliable, does all the cleaning that I need, always has a smile on her face. She has become a friend to me.
When I moved to a new location, I was concerned because I didn't want to lose Elizabeth, but luckily, she still handled my new area.
I love the way my apartment sparkles and smells so clean after Elizabeth has been here.
::: Judy Tribbey.
Nothing but top-notch service and so easy to deal with. Diane even calls to remind me when it's my day. A very good value and I love coming home to a shiny house after cleaning day. Thank you, English maids.
::: Christina Coleman.
My experience with English Maids has always been a good one. The people they send are always thorough & professional. I have & will continue to recommend them as a service you can trust.
::: Sheryl J.
Great experience. Very professional and happy with the job they did. Would highly recommend and use them again.
::: Joren R.
Ive been using English maid service for seven years now I have always been and beyond happy with the way my home looks when they're done they are reliable and accommodating when my schedule changes or when I need some extra service. I love that they can be in my home when I'm not there and completely trust them. I would never use anyone else
::: April W.