Question 1

Who will be cleaning my home?

Accepted Answer

A regularly assigned team of trained English Maids will clean your home. All workers in our house cleaning service are licensed, insured, and bonded. Our cleaning professionals will not eat, drink, smoke, or use any appliances while inside your home.

Question 2

What time will English Maids be at my home?

Accepted Answer

Our normal house cleaning service work hours are Monday through Friday from 8:00 am to 5:00 pm, and Saturday from 8:00 am to 12:00 pm for your convenience. While in most cases it is not possible to give a specific time when we will arrive, our team will make every effort to meet your needs, usually within one hour.

Question 3

What do I have to do before English Maids arrive?

Accepted Answer

If possible, we ask that you pick up clothing, toys, paperwork, or other belongings before English Maids arrives so the time we spend performing your house cleaning services can be as efficient as possible. According to ZipDo, 78% of homeowners consider regular carpet cleaning essential for a healthy indoor environment, and keeping your floors clear of clutter allows our team to thoroughly vacuum and maintain that healthy space for you.

Question 4

What if something is damaged during the cleaning?

Accepted Answer

We treat your home like we treat our own with complete care and respect. However, should our house cleaning service be found responsible for damage or breakage that occurs while our team is cleaning, we will make every effort to repair or, if necessary, replace the item.

Question 5

Do I need to provide cleaning supplies or equipment?

Accepted Answer

No, English Maids brings all the professional-grade cleaning supplies and equipment necessary to complete your house cleaning service efficiently. You do not need to worry about purchasing or providing any products.

Question 6

Do I need to be home when English Maids come?

Accepted Answer

The choice is yours; if you choose not to be home during your house cleaning services, only the professionals who will be cleaning your home will have access to it. One of our representatives will be happy to discuss these options with you.

Question 7

Where do the maids park?

Accepted Answer

The English Maids team providing your house cleaning service will park in front of your house or apartment. If there is no free parking, additional charges may apply.

Question 8

How is price determined?

Accepted Answer

The prices for our house cleaning services vary depending on factors such as the size of your home, the number of bedrooms and bathrooms, the level of cleaning needed, and how frequently you schedule service. If your home has not been cleaned weekly, we may need more time.

Question 9

Are you fully bonded and insured?

Accepted Answer

Absolutely. English Maids is fully licensed, bonded, and insured to provide your house cleaning service, and we are more than happy to send a certificate of insurance at your request.

Question 10

Do the same people come every cleaning visit?

Accepted Answer

We make every effort possible to make sure that the same professionals are always providing your house cleaning services. We want our cleaners to build a relationship with our clients, as this consistency results in trust and satisfaction. However, there are times when circumstances beyond our control happen, and you may not have the exact same person. Please rest assured that the cleaner coming into your home is as capable as any worker we have.

Question 11

Why should I choose English Maids instead of cleaning my home myself?

Accepted Answer

Professional cleaners bring experience, efficiency, and attention to detail that can be difficult to match when you're balancing work, family, and other responsibilities. Our team uses proven cleaning methods and arrives prepared with the appropriate supplies to complete the job efficiently. As a family-owned company serving local communities since 1977, we've built lasting relationships through dependable service, flexible scheduling, and outstanding customer care. When you're searching for a reliable house cleaning service in Schaumburg, IL, choosing an experienced company with decades of proven results can provide valuable peace of mind.

Question 12

Is your cleaning service suitable for busy families?

Accepted Answer

Absolutely. Busy families often struggle to find enough hours in the week to keep their homes consistently clean while managing work, school, extracurricular activities, and household responsibilities. Professional cleaning services help eliminate one major task from your schedule, allowing you to spend more quality time together. If you're looking for a dependable house cleaning service in Schaumburg, IL, our flexible scheduling makes it easy to fit professional cleaning into your routine.

Question 13

How do I get started with English Maids?

Accepted Answer

Getting started is easy. Simply contact our team by phone or complete the online estimate request form with information about your home, including its size and location. We'll discuss your cleaning needs, answer your questions, and provide a free estimate before scheduling a convenient appointment. Whether you need recurring housekeeping or a one-time visit, our experienced team is ready to provide the dependable house cleaning service in Schaumburg, IL that homeowners have trusted for decades.

Call Today For Your Free Estimate (847) 640-6609

FAQs | English Maids

Frequently Asked Questions